Terms and Conditions

• A maximum of 8 people per booked timeslot, (from no more than 2 households) will be permitted entry at any one time. Please note that tickets are non-transferable, and can only be used by the purchaser and their party. Any tickets resold to a third party will be invalid.

• In order to support the national Covid-19 Track & Trace initiative, your contact details will be retained for a period of 21 days before being destroyed.

• Please note that no refund will be offered for trips cancelled within 24 hours of your booked slot. Any refunds deemed to be valid will be processed less a 20% administration fee.

• Please note children under the age of 16 must be accompanied by an adult.

• Any correspondence should be emailed to info@eileandonancastle.com as tickets@eileandonancastle.com is not monitored

We are currently closed but will re-open on the 5th of August. However, you can purchase your tickets now!

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